Shane Kaysen is the air conditioner guy.
Shane is a weasel.
Shane is about to deal with me.
In court. 1 2 3 4 5 6 Taxes You'll need Acrobat Reader to view these. Download it here.
Here's the new stuff on Shane.
And the final stuff, December 2004 and June 2005.
And with the Registrar of Contractors. Search on "kaysen" or "C*** F****."
Who is Shane Kaysen, and why am I so pissed? You might want to go to the restroom, grab a beverage, then make yourself comfortable, because I'm going to rant and hate for a while. If the Three Stooges ran an air conditioning company, they probably would be better at it than Shane and his boys.
Shane Kaysen and his girlfriend, Susan S******, live at on E. Poinsettia Dr, here in Phoenix. Shane's house has evaporative cooling, not A/C, per the Assessor's website.
We were initially supposed to be done with construction on March 17. Due to the beam and frequent rain and other delays, we missed that date. It was a good thing. We moved our stuff the weekend of July 11. The power was turned on July 15, which was the day we closed on Leisa's house. We moved in that day, only to find that the main floor of the house wasn't cooling down. There was a problem with the A/C. That's when we met Shane.
We called Mark and told him it was hot in the house, in the 90's upstairs. Shane sent one of his guys over, who discovered that, Oops, someone forgot to close the damper between the evap and A/C. "It should work now," we were told. It didn't, and Shane came over that evening to check on the system. The first excuse to cross Shane's lips was that the system had to be balanced. "Mark just told me today you guys were moving in." He said he'd have one of his guys out the next day to balance the system. In the meantime, we occupied the basement, where it was in the low 60's.
The guy came out the next day and messed around a bit and nothing changed. He came back the next day and messed around some more. Nothing happened. I couldn't help but notice that we had but a whisper of cool air coming out the vent in the TV room where it continued to hover in the 90's. I haven't been this miserable due to the heat since 1992, when I got the power shut off in my apartment on Mariposa and had to wait until payday to get it shut back on--three days I went without A/C in the summertime. Before that, it was when I lived on Beck in Tempe back in the 80's. All of my roommates moved out of the house we shared, leaving me with a five bedroom house and a potential $400 per month power bill. I didn't run the air for weeks.
When they still couldn't get it going after a couple of days, Shane came out. He looked around and said it appeared that the ductwork had popped loose, and that he'd have one of the guys work on it. Then came the second and third excuses: the west windows are letting too much heat in, and we need shade screens, and the attic doesn't have enough insulation and we're getting a lot of heat gain that way. I knew the big west windows were a problem, but I was skeptical about attic insulation affecting an air conditioner system, after all, heat rises. The less insulation we have in the ceiling, the easier it is for heat to get out, right?! I'm kidding! We agreed that we should have insulation blown in. I called the shade screen guys and Leisa called the insulation guys.
The guys came to work on the popped duct, but again, we didn't see any improvement. Fourth excuse: the architects miscalculated the A/C system and put an undersized unit on the house. He said the house should have 4.5 to 5 tons on it. "Man, I really shoulda caught that," Shane told us. "I thought you already had air conditioning up there, and that this was just for the back of the house." Is this now the fifth excuse? Excuse me? You didn't notice when you ducted the front of the house and ran the ductwork back to the new A/C unit that we didn't have an existing air conditioner. What we needed, Shane said, was a second unit on the house. We needed a 1.5 ton unit to cool the front of the house, which would bring us to 4.5 tons for the house. Shane said that we couldn't just replace the unit on the roof with a new unit, as the ductwork would only handle four tons at the max. It would have to be a second unit. Shane told us, and I quote: "This [1.5 ton unit] will chill you out of the front of the house." Yeah, right.
October 2003
Let's talk for a moment about that statement, "man, I really shoulda caught that." It's now late October, and I've found out a little bit more about Shane "catching" the undersized unit. Shane didn't look at the plans. At all. His pre-construction involvement in this whole thing was apparently simply asking Mark what size unit the plans called for, then bidding the job on that. Perhaps sloppy work like that is why his license was revoked in 1996.
When you get a set of plans, they are simply that---plans. Whether the house can be built according to the plans is contingent upon many things. We found this out the first week or three with the beam. Although plans can be drawn to show the really big hole snuggling right up to the house, the guys digging the hole were leery about digging too far under the house. Even with support, they were still leery, and as a result, the distance between the north and south basement walls is a few inches shorter than called for in the plans.
It has been my firm belief all along that a project of this sort is subject to continual checks by other parties. The excavation guys look at the plans and say, "we can dig this, but we don't advise it," and a modification is made. The building inspector comes out and checks the work of the electricians and plumbers, and says, "that's not up to code, change it." The homeowner, (that's Leisa!), comes in behind the cabinet guys and says, "the crown molding isn't right." Everybody's work is checked by someone else. Except in this case. Now back to my narrative.
Shane and his crew showed up early Saturday morning to install a split system. With a split system, part of it is outside and part of it up in the attic. They took out the newly-painted pull-down staircase to the attic from the hallway ceiling and set it outside. Typical of sloppy subcontractors, he offhandedly told me, "Mark can put that back up next week. We had to get the air handler through that hole." It rained before Mark got a chance to reinstall the staircase. The rain warped the staircase to the point that it no longer closed correctly. $100 charged back to Shane.
Larry, Curly, and Moe covered the hole with some cardboard. I had been out with my friend, Lance, at Lumber Liquidators while the Stooges were working. Lance wanted to put in a hardwood floor, and since we got our flooring through LL, he wanted to go check it out. He ended up buying $650 worth of flooring, which he installed the following weekend and it looks very cool. But as I am wont to do, I digress. We got back just as Moe was getting ready to install the thermostat. He was going to put it in the exact center of the dining room wall. At that moment, Leisa was out looking at furniture, to include a hutch to go where he was putting the thermostat. I told him that the thermostat was absolutely not to go in that location, that it should go above the light switch. He told me that he didn't have a long enough drill bit to get through some blocking above the switch. I told him to drill a hole in the ceiling and run the wire down the wall. He did. You can see the new return vent in the ceiling at the top left of the picture.
I'd like to nominate Moe for a future episode of "Queer Eye for the Straight Guy," so someone can teach him about decorating and why we don't clutter the middle of a wall with a thermostat. By the way, that manual tucked behind the cord was the only info we got about the system. We didn't get warranty paperwork for the unit, an owner's manual: nothing. The newspaper in the windows was there until the guys came out to measure and install the screens. Spend beau coups bucks on the house and throw fifty cents worth of Arizona Republic up to cover the windows.
We anxiously waited for the temperature to drop. And waited. And waited. And waited. "Hey, it dropped a degree!" At midnight, it was still in the eighties. I don't know what Shane considers "chilly," but we definitely didn't feel "chilled out."
Again, we still weren't getting any airflow in the front room, or the living room. There was a little bit of air coming into the kitchen and dining room, but it wasn't cooling off. In contrast, the back of the house was now like an icebox. Shane had previously balanced the basement by shutting off most of the air down there. Now that the front of the house was on its own unit, we had a 3 ton unit cooling two bedrooms. A window unit, at a half ton, could've kept Brittany's room and the office cool. (Ed. note: as we'll see below, that's not far off.) Not only was the front of the house not cooling down, but the unit never shut off. Even when you put the set temp up to 90. Back out comes a Stooge.
Let's digress for a moment about how the Stooges get to the house. Every time someone comes out, they're driving a truck that has a name different than that of Shane's company. It's a big HVAC outfit in the Valley. [December 2004 editor's note: after a nice conversation with the manager of the company, I've agreed to omit their name from this page.] Shane works for this company. Yet when we paid Shane for the A/C unit, the check was made out to C*** F**** HVAC. It appears that Shane is running a little side business with someone else's employees doing his work. That fact may be brought to someone's attention, should this deal continue to proceed any further south than it's already gone. But I'm getting ahead of myself.
Here's what we have to cool the front of the house. This is outside Brittany's bathroom window.
We paid $1,800 for this. Shane said he was giving it to us at cost. I doubt that. Let's talk for a moment about the brand and model of the A/C unit. The plans specified a Goettl unit, yet we have a York both on the roof and on the ground. Secondly, the plans called for a 12 SEER unit. The second unit is only a 10 SEER. The SEER number is a measurement of the efficiency of the unit: the higher the number, the better. Leisa asked Shane about that when she was complaining about the unit running all the time. More of Shane's weasel-words: "On a unit that small, the SEER number doesn't really mean anything. To go with a 12 SEER unit would have run you $800 more, and it only would've made a buck or two difference in your power bill." Don't know if I believed it, but I was still in the "benefit of the doubt" mode. In my subsequent conversations with Shane, I asked why a Goettl unit was not put on the house initially. He told me Goettl doesn't make any such unit. I told him it's on their website, and he told me that that may be true, but that you can't order it. I later called Goettl, and they told me that they no longer make a gas pack unit. They said they haven't made that unit for a year. At the time the plans were drawn, the unit was in production, but by the time we went to put one on the roof, Shane had to use something else. For once, Shane was actually correct about something!
Here's what we have in the attic.
Look at all this cute flexduct. More about this, later.
The big top one is the allegedly cold air, the bottom is the return. The little duct underneath comes from the unit on the roof and supplies Brittany's room and her bathroom.
Here's a close-up of where the air comes out. That's a tight turn. I wonder if we're losing any airflow here?
Here's where the return duct comes out of the kitchen ceiling. The pictures aren't that great, because it's dark up in the attic and I'm shooting only with the camera flash.
Here's a picture of the supply duct on the left, and the return duct on the right. Isn't that flex duct nice and shiny?
Here's a close-up of the 12" flex duct, directly on the rafters. The internet is a wonderful thing. Although I started my educational path in ASU's engineering school as a mechanical engineer, after several foul semesters, it was in the English Lit area that I eventually landed. Consequently, I never had an opportunity to study much about cooling systems. The internet, though, fills that gap in a Cultural-Literacy sort of way. I can google "Flex Duct" and in a few minutes become passing knowledgeable enough to know that the industry is divided over whether flex duct should be suspended at five foot intervals, using hangers that are a minimum of 1" wide, or whether it's okay to run it across the attic floor.
Everywhere I look, I've got flex duct. What's with that? I'm getting too far ahead in my narrative.
Remember the small duct under the larger duct; the duct that fed Brittany's room? That's it on the right. The truncated duct on the left is the original feed to the old house. I haven't gotten down there with a tape measure, but it appears to be a 12" flex duct.
Here's a nice shot of the PVC condensation pipe. PVC. Remember that.
Here's a picture of the house that I like. I took it a couple of days ago. There are a lot of clouds to the north, and we're getting that really cool light that photographers refer to as "magic hour." I just like the angles and curves and colors. It's the same reason I like Leisa!
Where were we? Oh, right, the front of the house is only a few degrees cooler than before.
G@r33 gave me this little dingus for Christmas several years ago. It's kind of dusty from being down in the wine cellar, but it's now attained a prominent place in the house as we continue to monitor the temperature. As you can tell by the flash shadow, this is long after sundown in the TV room. I think it was raining and 77 outside, because I took the thermometer out there a few minutes later. Even with the A/C unit running full blast, it's cooler outside than in. Oh, we finally got the shade screens installed. There's a picture of them below.
We're going to talk about the units running full blast, first.
I'm going to talk about this elsewhere. I'll talk a little bit about it here, though. APS couldn't get through the gate to read the meter. They estimated power usage at 1300 KwH. Ha! a $120 electric bill resulted. The electricity guy left a phone number where I could call in my readings. I did, and now the bill is nearly $400. For a brand new air conditioner. Running the evap round the clock last year only made my electric bill about $80. We add a few square feet to the house and now it's five times that. The air conditioners are running around the clock.
Here are the shade screens on the dining room windows. 90% sunblock. At the right edge of the picture is the cute little piece of sheet metal Shane used to cover the freon lines and wiring going to the attic unit. I'm surprised by his use of sheet metal here, 'cause I though Shane used flex duct exclusively. But I'm foreshadowing again!
It's very early in the morning. Like about 4am early. I have to get up in 3 hours and go to work.
To be continued...
Okay, I wanted to break up the narrative with some photos, some of which reflect stuff I haven't yet described.
When last we spoke, the Stooges had just completed the installation of the 1.5 ton unit and we were waiting for it to start working. It never did. The unit still wasn't putting out much air, and the TV room was still very hot. We couldn't get the unit to turn off, either. It just ran all the time. One of the Stooges was back and boosted the airflow from the unit. He couldn't figure out why it wouldn't shut off, though, and after several trips, replaced a circuit board. That didn't help. Finally, they replaced the faulty plug and that allowed the unit to shut off..
Shane kept telling us that we had too much sun coming into the windows, and that we needed shade screens in order for the a/c unit to work. Okay, here's my question: this condition existed when you put the 1.5 ton unit on. Why didn't Shane factor into his guess the fact that these windows exist and generate a lot of heat?
Here's the interior of the Sandra Day O'Connor Federal court building in downtown Phoenix. Look at all those windows! There's probably a lot of heat coming through these, yet they keep this thing cool. Why can't Shane get a 10'x10' room to cool down?
We spent the $200 and got shade screens installed. This dropped the temperature in the TV room to the low 80's. Still not a comfortable environment in which to watch movies. Several nights later, it rained. It was 77 degrees outside, yet it was 78 in the kitchen. I took a digital meat thermometer and measured the temperature of the air coming out of the vents. The vents hooked to the small unit were producing air at 57 or 58 degrees, while the vents representing the 3 ton unit were producing air at 47 degrees, a 30 degree drop between the 77 degree air in the office and the vent.
I told Mark this, who said that definitely sounded like a problem. He called Shane. Shane's response was, "I've got their money, they're fine." Mark still owes Shane $2,600 for the remainder of the work on the 3 ton unit. Shane told him he wanted that. Mark's response was that Shane wasn't getting paid until Mark's clients were happy. Shane told Mark that the 1.5 ton unit was a separate contract between us and him, and shouldn't figure into his dealings with Mark.
Shane finally called us and spoke with Leisa. She described the problems to him. Shane told us to take the filters out. He thought the unit was "freezing up." I was numbering excuses at one point, but by now I've lost count. He said he'd send a guy out to take a look at it. At about 12:30 that afternoon, Joe showed up in the "not-C*** F****" truck. He messed around a lot, reported that there was a big puddle of water near the condensate drain, so "freezing up" wasn't the problem. He did a lot of measuring and talking to Shane on the cell phone. Two hours later, he decided the "flow controller" wasn't working, and that Shane would have to research the issue.
[December 2004 ed. note: I removed two photographs of the
"not-C*** F****" truck and the "not-C*** F****" employee that
were previously here.]
Friday afternoon, Joe called and said he was coming out to install a piston. I told him we were running errands, and wouldn't be back at the house for several hours. I told him to have Shane give me a call. Shane finally called Monday morning.
In the meantime, I had gone on the internet and found a program that calculates air conditioner load and tonnage. You could by a time-limited residential version for $49. I got the Visa card out and bought it. I measured every room, every door, and every window. I plugged all of this info into the program and it told me that I needed a 3 ton unit, exactly like the architect specified. You can download a copy of the report for Acrobat Reader if you'd like. There are three reports, Heat gain, cubic feet per minute necessary, and an itemized report by room. Check out the cfm for the TV room. It wants about 175 cfm to cool this little room, which is close to what the plans indicated. Compare it to the basement, which only requires about 75 cfm for the entire basement area. Shane never had the house balanced correctly from the day we moved in. We never had anything approaching 175 cfm in the TV room.
Leisa and I talked about the fiasco over the weekend. First thing Monday morning, I got a call from Shane. He started to tell me about the piston and I stopped him. "I want my $1800 back. I want the 1.5 ton unit off the house. I want it ducted correctly to utilize the 3 ton unit." He said something about the plans being messed up, and I said, "let's talk about the plans. Our plans call for all ductwork to be fabricated from sheet metal with two inches of insulation around it. I've got 40' of flex duct in my attic." Shane asked where I saw that, and I directed him to the mechanical notes on the plans. The plans also say that baffles and dampers are to be built into the ductwork so the system can be balanced. Shane just screwed a piece of sheet metal on at the vent. The plans also say that all condensate lines are to be made of copper. Remember the white plastic lines you saw, above? We had a testy conversation about why the installation wasn't done according to the plans. I told him about the program and he said he'd need to see the results. I faxed them to him. I didn't hear back.
He finally called a couple of days later. I was at Schlotzkey's eating lunch. He said that my calculation was wrong and started rambling on about why a 3 ton unit really isn't a 3 ton unit in Phoenix. He told me he needed to do something with the piston to make the 1.5 ton work. I told him no. I wanted the 1.5 ton gone. We've lost the ability to cool the front of the house with evap, as well as to heat it with gas. During our conversation, Shane told me that his father had been in the HVAC business for years, and that Shane grew up in the business. I laughed to myself, for if you search his dad's name on Maricopa County's website, we find several lawsuits involving dad's cooling business, too. Following our conversation, I figured I better follow up on his assertion that a 3 ton unit really isn't a 3 ton unit, so I e-mailed the guy from whom I bought the program. I described the situation, and mailed him my results, and to my amazement, he agreed with Shane!
He said that an air conditioner does two things: it cools the air and removes humidity. A tonnage rating is the combination of both of these factors. In our case, the heat gain into the house is about 34,000 BTU's, or 3 tons. In a dry climate like Phoenix, almost all of the air conditioner's work is going to be removing sensible heat, so that's how you have to size an air conditioner. He said a good rule of thumb is to divide the sensible heat figure by 0.72 and that's the size of air conditioner you need, in our case about 47,000 BTU's. The unit called for by the architect had a sensible heat load of 25,500, which was way too small. 47,000 is about 4 tons, and the dude said you should probably upsize it by a half ton. 4.5 tons, just what Shane had guessed all along!
We finally have an answer. The original unit was too small, and the 1.5 ton unit was too small for the area it was trying to cool. I'm tired of the slapdash, Mickey Mouse approach to the problem. It needs to be corrected properly.
I ran the program again, this time breaking the house into two parts, old and new. Applying the 72% rule, I calculated that the old part of the house, including the TV room, needed 3 tons of cooling. The new part of the house only needed 1.5 tons of cooling. What do we have instead? 3 tons cooling the part that needs 1.5 tons and a 1.5 ton unit struggling to cool an area that requires 3 tons. In my last conversation with Shane, he's now telling me we may need to run some of the air from the 3 ton unit into the kitchen. I told him no, that I want it fixed correctly. I told him I had a power bill approaching $400 on a brand new air conditioning system, and that that was absolutely unacceptable.
Shane spoke with Mark later on. He told Mark that he could fix it so we'd be happy, but I won't let him on the property. Shane then told Mark that he really needed the $2,600 that Mark is holding, and that he'd been talking to an attorney about possibly filing suit to get it. My jaw dropped when Mark told me that Shane was going to sue me! That would probably be Shane's first time ever as a plaintiff. Mark very calmly asked Shane if he had a contractor's license. Shane said he didn't, but that he could get one. Mark told him that if he didn't have a license, he pretty much didn't have any grounds to sue anybody. Shane shut up. Shout-outs to Mark!
If Shane could get the $2,600 from Mark, that would just about pay the $2,500 fine for holding himself forth as a licensed contractor.
When last we spoke, I was frustrated with Shane and his inability to deal with the issue. I sent him a letter, and Mark facilitated a meeting between Shane, Bob, Leisa and me. We got up on the roof and found that Shane also never hooked the gas furnace up. Bob and Shane talked about redesigning the a/c unit. Bob dropped off plans several days later. Shane and I then went around and around about our contribution to the project. Shane wanted $900 from us: $400 for the difference between the 3 ton unit and the 4 ton unit, and an additional $500 to rework the ductwork. That one really upset me. He didn't duct it correctly in the first place and now he wants us to pay to have it done correctly. Absolutely not! And as far as the $400 difference, that's reasonable, but I'm going to balance that against our $400 power bills. Guess what? It's a wash!
I finally quit talking to Shane and let Leisa talk to him. He finally told us he was tired of arguing about it, and that he would eat the cost. I don't know if Mark talked to him, but I told Mark that I was going to go to both the Registrar and "not-C*** F****" if Shane didn't get his butt in gear and deal with it.
First thing Tuesday afternoon, October 21, there was a "not-C*** F***" truck in the drive and Manny and some other guy started unloading stuff. The four ton unit was on the roof and the three ton unit was on the truck. When we came home from work, it was up and running and the house was cool. Although, it was only 90 some degrees outside, so it wasn't a good test of the unit's performance. Manny came back the next day to pull the unit off the side of the house and out of the attic. We're still not sure that it's been correctly balanced; the return hasn't been properly installed in the basement; and the blocks haven't been installed behind the vents in the basement to limit the flow downstairs. We don't know yet that it's done, yet Shane dropped off a bill this afternoon. I think I might hold the money for a couple of months, just to be a snot!
As soon as I can get my extension ladder back from Oscar, the guy across the street who turned Roberta in for having a carport that was right on the property line, I'll get up on the roof and put some pictures up here.
Selah.
I got an email the other day from the owner of the company whose employees and vans were pictured on this page. I had a nice discussion with him, and agreed to remove the references to his company, as Shane no longer works there. As I had begun to suspect, Shane was running C*** F**** HVAC from within this company. Weasel.
Okay, it's been a whole year since anything's been posted here, so I guess that since I'm editing this thing to remove references to Shane's former employer, I'll update the status. When last I updated, we had a 4-ton unit, but no opportunity to test. We finally had the opportunity, and it wasn't good.
Basically, Shane put a 4-ton unit up on the roof that functioned as well as the 3-ton unit he took off. He increased the size of the ductwork going into the house. In the process, he cut holes in the roof that later leaked into the attic and laundry room. He was supposed to put new flex duct to the front of the house, but apparently didn't do that. We bought a space heater at Target to warm the TV room in the winter. Although not toasty, the front of the house was warm. We awaited spring, to put the A/C unit to the test.
Boy, did it fail. As it started to get warm, I got up on the roof to bring the swamp cooler online. It wouldn't start. I practically had to take the unit apart to get inside, because one of the Stooges had screwed the circuit breaker box on in such a manner that it obstructed the access panel. I opened it, and nothing had been plugged in, so I did that and went downstairs to turn it on. Lights flashed on the evap thermostat, but nothing happened.
We called Mark, who called Shane. "Man," Shane tells Mark, "he's got a whole website about me." Based on Mark's retelling of the conversation, it appears that Shane wasn't happy that an accurate depiction of the work of Shane Kaysen and C*** F**** HVAC was available to anyone who could type his name into Google. Mark told him about the evap; Shane countered with the fact that we still owe him money. And that I wouldn't deal with him or let him on the property. Mark then reminded Shane that he hadn't finished the work. He ended up making arrangements with Leisa's assistant to get in the house. He came out and got the evap working, but still wouldn't balance the house. (I referred earlier to the amount of air that's supposed to come out of each duct;;175 cubic feet per minute for the TV room, 75 cfm for the basement. Balancing is the process of making this happen.). The plans say I'm supposed to have a report from an independent source. Don't have it. Job isn't done.
The evap worked, but again, we didn't have any airflow in the front of the house. When we finally switched from evap to A/C in July, we were ready to get the old window air conditioner out of the shed and put it in the TV room. The A/C system functioned that poorly. After our job, and what we found out about Shane, Mark quit using him. He had a new A/C guy who came over to look at Shane's mess. He told me he knew who Shane was, and that he'd come in behind Shane on other jobs to fix Shane's work. A ringing endorsement for Shane. He got up in the attic and up on the roof and came down amazed. He told us that although Shane put bigger ductwork in coming off the A/C unit, he apparently didn't do anything with the 12" flex duct up in the attic. He told us the A/C unit was working overtime to try and push enough air through that narrow a duct. He said it should be 16" duct.
He was right. He expanded the ductwork coming out of the unit, ran bigger flex duct, and suddenly, it was comfortable in the front of the house. He increased the size of the ductwork from the return. The unit now runs well. When we turned the evap back on in September, it also ran well. We're finally pleased.
And the money we still owe Shane? We used it to pay the new guy.
Oh, one more thing. C*** F**** is now a licensed contractor. I was driving down the freeway one day and saw a pickup with "C*** F**** HVAC" on the side of it. After I swerved back into my lane, I came home and hopped on the registrar's website. Type in C*** F****, and you find that there is, now, indeed a contractor's license, ROC196***. Shane's name isn't anywhere on the license, though. Susan S****** is listed as the Owner, and Wayn H***** P****, an employee, is the "qualifying party." I've Googled Wayne, checked him out on the Recorder's and Assessor's websites, as well as a few other places. I can't find an exact match to this name. I'm still curious, but since my A/C is working and I'm done with Shane, I doubt I'll pursue it.
Mahalo
I'm back. And boy, this annoys me. Search in the page for "C*** F****" to find out that Shane got a $10,000 loan from the Small Business Administration in 2004 to start his company. My tax dollars at work. Grrrrrrrr.
I just got off the phone with Susan S******, the owner of C*** F**** HVAC. We had an interesting conversation about Shane, who's no longer with her, or her company. She told me that she continues to run C*** F**** without Shane, and that Shane's trying to get a different company going. Like I did with the other company Shane used to work for, I've redacted the info about Susan's company, as Shane's no longer affiliated with it.
And in other Shane-related news: a month or two ago, I got an email from the guy that runs my web hosting company. Shane had threatened to sue both him and me to take this site offline. Absent a court order or something blatantly illegal, he told Shane he couldn't take my site down. I haven't been sued.
